The excerpts below are just a handful of the many testimonials we have received from our customers.

We would just like to tell you how delighted we are with our new kitchen. it is simply stunning and we have been proudly showing it off to our friends end relatives.
Thank you very much for your advice and professionalism throughout and please also pass our thanks to your team. Who all did a fantastic job and were very considerate.
We would have no hesitation recommending you and please let us know if you would like any photographs for your showroom.
Lastly thank you for the lovely flowers, which was a nice surprise.

Nigel & Michele Colley

Shorne, 2003


Just a note to tell you how grateful Sally and I are for the fantastic kitchen; the quality is second to none, the design exactly as we had envisaged and the units and floor really really compliment one another giving us exactly what we had hope for. You clearly take personal pride In your work and it shows!
We really are exceptionally pleased. Thanks once again for a great job. Also, thanks for the champagne. Apologies we weren't here to thank you personally.


Allhallows 2004

Just a short note to thank you very much for the excellent job you and your team have done with the installation of our new kitchen. Your Ideas and advice were much appreciated and the end result is everything we hoped for. Thanks again to you and your team.

Chris & John Parry

Borough Green, 2004

We are writing to thank you and your workforce for the most professional way in which the refurbishment of our bathroom was carried out recently. We are truly delighted with the transformation and standards of materials supplied.
We would not hesitate to recommend your Company to any of our friends in future.

Peter & Karole Turner

As promised when you were installing the kitchen in Kingston, please find enclosed some pictures of the smashed product. I have also E-mailed about 15 other pictures; let me know if they do not arrive.
I think you will agree that photos show that the kitchen looks pretty good. The stainless steel units are very well made and the appliances you recommended are of an excellent quality. Your artistic Input into the kitchen design and the choice of tiling was excellent. Your choice of craftsmen was also impressive.
In short, we now have a state of the art kitchen of a very high quality and design. All visitors to the house since its completion have remarked very favorably.
Well done! Many thank for your assistance.

Alex & Christine Mills

Kingston Upon Thames, 2004

I wanted to write and thank you for the wonderful refurbishment to my kitchen you have just completed and to send you a copy of some of the photos illustrating the first class workmanship carried out by Pat, Mark and Steve; not forgetting the superb total re-wire of the electrics undertaken by Darren. The transformation is remarkable and has been greatly admired by all our friends.
Peter and l were particularly impressed by the Customer Care and attention to detail which was evident throughout the project.
We would never hesitate to recommend your Company to any future prospective customer.

C. Turner

Istead Rise,2005

We feel that we must write to thank you very much for a job well done and from start to finish the work was carried out efficiently and in a most professional manner. We are highly delighted with all aspects and can't thank you enough for everything.

Ian Johnson.

Cobham, 2004


May we take the opportunity again to thank you for your assistance and for the work go a smoothly as possible. Please pass on our thank you to all the tradesmen involved, who acted with common sense, skill and efficiency.

Graham & Elizabeth Jeffery

Gravesend , 2000

Thank you for the work carried out on our downstairs cloakroom. We would like to take this opportunity to say how pleased we are with the end result and to say how tidy, punctual and professional your team of installers where. We would have no hesitation in asking you to carry out work in our house again, and would definitely recommend you to others.

Kurt and Bernice Dennison

The Hedgrows, Northfleet, 2006

We are writing to thank you and your workforce for the most professional way in which the refurbishment of our bathroom was carried out recently. We are truly delighted with the transformation and standard of materials supplied. We would not hesitate to recommend your Company to any of our friends in the future

Peter & Karole Turner

Istead Rise, 2003

I am writing with pleasure to congratulate you and your workmen on a superb installation of my kitchen bathroom, ensuite, and wardrobes. The installation program ran smoothly due to your excellent management skills and each member of your staff without doubt deserves commending on their punctuality, cleanliness of the site and perfection of work. We are so pleased with the outcome of all the work completed. Should you wish any of your prospective clients to see any of your installations you are more than welcome to bring them here. Thank you and your work force once again on a job well done and I would strongly recommend you to friends and relatives.

Chris George

High Halstow,2006

Just wanted to say how pleased we are with our new bathroom. The standard of workmanship has been of high quality - you certainly gathered an excellent workforce to call upon and we would not hesitate to recommend you to family and friends.

Frank & Di Harrison

Sole Street, 2006

I would like to complement your working team and thank them for their friendly attitude and professional work.

P Hudlow.


Thank you for your final invoice dated 18th December. I agree with you that the kitchen looks great and I wouldn't hesitate to recommend your company to anyone. Thank you for exceptional service, a quality installation, and friendly staff.

Frances Searles

New Barn, 2006

The transformation of my bathroom is now complete and I am writing to tell you how delighted I am with the results. I thank you and your excellent team for all the hard work and professional attention to detail.

B. Tompkins

Whitehill , 2006

Thank you for the work carried out on our bathroom we are delighted with the finished result. Would you convey our thanks to all those who worked so hard in it's transformation. Their workmanship is of the highest standard and their cleaning skills are second to none!

] Brian & Joanna Barber

Istead Rise, 2004

I just wanted to write to you to say thank you to you and your team- Mark, Bert, Alan and Steve for installing our new bathroom. Irene and I are absolutely delighted with the result and we were particularly impressed by the skill and professionalism with which the work was carried out. If any of our family or friends are considering installing a new bathroom or kitchen in the future, I would have no hesitation to recommending you to them.

Colin Gibbs

Longfield ,2005

We are writing to say how delighted we are with our new kitchen. We are pleased with the quality of the units and the way everything has come together. The whole process of installation was handled with great care and all the team were really professional. We would especially like to thank Pat who was so cheerful and helpful throughout the process.

Jean & Kevin Dyke

Shorne West, 2005

We are extremely pleased with the work, please extend our thanks to your team. I would recommend your company to anyone.

Jessica & Ron Athres

RVP Gravesend, 2000


Dear Melvyn & team, Many thanks for making my

lovely bathroom & kitchen something I can show

off to my neighbors & friends.

I will certainly recommend you as often as

I can.

Thanks again,

Brenda Winn.

Whitehill, 2007


To Melvyn & the team at Potters,

Many thanks for the Superb, Honest & reliable service provided on our bathroom installation.

We are absolutely delighted with the end result.

Many Thanks,

M & D O'connor

Northfleet, 2004


Dear Melvyn,

Please find enclosed our cheque for final payment of our kitchen installation.

We are extremely pleased with the final result and it looks better than we hoped.

Many Thanks,

Mr & Mrs Stapely.

RVP Gravesend, 2006



Dear Melvyn,

I would just like to thank you for the efficient manner in which you dealt with the water damage insurance claim on my property. Once the property had been been dried we were pleased by the way you immediately put your work force into action whilst keeping us informed.

The high quality of workmanship from your team alleviated the pressure and stress we might have felt with lower quality workmanship.

Our house now feels like a show home of which we feel very proud and pleased.

Once again I would like to thank you for all that you and your team did for me and my family in a time of major crisis.

If you need anyone to recommend yourself or wish to showroom our kitchen/house then feel free to contact us, I have also notified the loss adjuster how pleased we are with your work as well.

Yours Sincerely


Steve Smith & family.

Gravesend, 2007


Dear Melvyn,

I am just dropping you a line to thank you and your team of fitters for doing such a great job with my mirrored wardrobes last week.

You came in a few weeks before, took measurements, showed us samples of wood to choose and then went away to make plans.

You and your team came in to fit and within minutes had ripped out all the old inside of the wardrobes, cleaned the wall, sealed and painted it and made a start to erect new internal fitments etc.

I came home from work and had not even realised you and your team had been there as there were no tell tale marks left behind and again the following day all was complete and left clean & tidy so I had no cleaning or tidying up to do which was great.

Everything fits well and I am very pleased with the excellent job you and your team have done.

I will recommend your company whenever I can.


Yours Sincerely


Joan Thornton

Chattenden, Rochester 2007


Dear Melvyn,

Many thanks for a great job on the bathroom & cloakroom just installed, we are very pleased with the end result.


Mr & Mrs Gibbs


Greenhithe 2008



Dear Melvyn


I have pleasure in giving you a testimonial on the outstanding work of you and your staff in recently rectifying the damage caused by water due to an insurance claim and updating the rest of the bathroom at the same time to your normal high standard.

Yours Sincerely


M Thornton.

Chattenden, Rochester.2008


Dear Melvyn,

"Wow, that looks really nice, I'm so pleased", that was the first three things that were said between me & my wife as we returned home from holiday and saw for the first time our new bathroom & toilet.

Not only does the job look fantastic but there was no mess left behind as everything was cleared from site and the finishing of the work was done to such a high standard.

So I would like to take this opportunity to say a really big thank you to Melvyn and his team for making us very happy.

Quite simply for a great job from start to finish look no further than Potters Kitchens and bathrooms,

Thanks again,

Colin & Sarah

Gravesend 2008


Dear Melvyn,

I enclose our cheque for the final payment for works completed on our kitchen & bathroom.

We are very pleased with the final look and choices you helped us make.

Your team were very tidy and we would not hesitate to recommend your company to family & friends.

Yours Faithfully,

Kathy & Jon Levett

Northfleet 2009



Dear Melvyn,


Final payment enclosed, Thanks for a great job on our bathroom and for cleaning up at the end of a working day.


Mr & Mrs Pounce

Singlewell, Gravesend, 2009


Dear Melvyn,

Thank you very much for the first class refurbishment of our main bedroom, which we are absolutely delighted with,and for the installation of new fitted wardrobes in both the main and second bedrooms.

As usual the work was carried out to the highest level and every day our home was left clean and tidy by your men with all the rubbish removed. we are extremely pleased with the standard of decoration and paintwork and would have no hesitation whatsoever in recommending your company to anyone.

Once again thanks to you and Pat for his attention to detail & helpfulness.

Thank You

Yours Sincerely

Karole & Peter Turner

Isted Rise , 2009


Dear Mr Potter

We would like to thank you for the work you did for us installing our beautiful new bathroom.

From the men who removed the old and installed the new suite, boiler man,electrician etc all worked very hard and treated us and our home with respect.

We would without hesitation recommend you to others.

Thanks again

Yours Sincerely

Mr & Mrs White

Gravesend, 2009


Dear Melvyn,

I enclose a cheque for the balance on works to bathrooms.

I am very Pleased with the end result!

Steve, Pat and Mark are an excellent team and set themselves high standards of workmanship.

Thank you for your input to the selection of fittings and the overall supervision of the work.

Yours Sincerely


Graeme Moir

Higham, 2010


To Whom it may Concern,

We have no hesitation in recommending and commending Potters of Gravesend to prospective customers.

We engaged the company to carry out an extensive refurbishment of our property in Great Dover Street, SE1, which included redesign of the existing property layout,new boilers,kitchens and bathrooms and correction of another company's poor work.

Every aspect of the work was carried out with attention to detail and the finish was of high quality.

We were also very impressed with the manner in which the principal, Melvyn Potter, liased with all parties involved. These included a commercial tenant that remained on site, a cost & design manager,a health & safety advisor, an architect, The Synod Property advisor and the church minister. His calm and patient approach made the job run smoothly and without major concern.

When difficulties arose they were calmly dealt with and the job proceeded without undue delay or drama.

Melvyn was also very diligent at keeping us ,as the client,advised at the stages reached and the anticipated steps to be taken. We felt included and involved without feeling we had to micro-manage the work.

In summation, we are very happy to support any approach Potters of Gravesend makes to potential customers.

Yours Truly

Peter Stevenson

Crossway URC church



Dear Melvyn,

Just a quick note to say how pleased I am with the work carried out to modernise my shower room. I know that this job was more complicated than putting in a new room from scratch and presented some challenges but thanks to your advice and the expertise of your fitters carrying out the work, I now have what is effectively a new facility, all done with a minimum of disruption and to time. Please feel free to use this in any publicity.


John Houghham

Old rd east



We are thrilled with the kitchen looking forward to having the bathroom done next.

Rita C.

Singlewell, 2007


Dear Melvyn, A big thank you to you & your team for your recent bathroom installation.

It looks impressive & professionally fitted with high quality products.

I Shall thoroughly recommend Potters to family & friends.

Many Thanks,

Jean Woodward.

West Kingsdown, 2006




Many thanks to you & your team for such a good job in transforming our kitchen.  Were extremely pleased with it.

Mrs B East.



Dear Melvyn,

Please find enclosed cheque for final account. We would like to say thank you for all your hard work over the past few weeks with our complete kitchen refurbishment and to say that we are delighted with the final result.

We will definitely be in touch about our bathroom when ready.

Yours Sincerely,


Mrs L Bridge.

Hartley, 2006



Dear Melvyn,

Just a note to say how pleased we are with our bathroom.

The standard of workmanship has been of very high quality, you have certainly gathered an excellent workforce to call upon and we will not hesitate to recommend your firm to friends etc should the occasion arise.

All the best for the future.


Mr & Mrs Harrison.

Hartley, 2007


Dear Melvyn,

Thank you very much for the excellent work you did in replacing our bathroom & en-suite, it has really made a big improvement.

Above all we were impressed with the professional attitude of your firm and the timely manner in which you carried out the works and that you took great care of our property while doing the works as we were on holiday at the time.

We would have no hesitation in recommending you to our friends and colleagues.

Yours Sincerely


Mr & Mrs Jakeway

The Hedgerows, Northfleet.2006


Dear Melvyn,

I am writing to express our delight with the kitchen you recently installed for us. We were extremely impressed with all the phases of the work, from design through to completion. Although quite a large job,all stages were managed very well and your workforce were always courteous and efficient.

We have had many comments regarding the high quality of both the workmanship and of the units fitted and we are very pleased with the result.

Should we have the need for similar services in the future we would not hesitate to use your company again or to recommend you to others.

Kind Regards,

Mrs Booker

Dartford 2008


Dear Mr Potter,


Thank you for your final account in connection with the bathroom installation.

We are just awaiting the replacement of a faulty bulb & shower trim that was missing of which you said you hope to return this coming week.

We would like to take this opportunity to express our thanks for all the hard work that your workmen carried out to make our downstairs cloakroom look so nice.

I look forward to hearing from you as to when the replacement items can be fitted.


Yours Sincerely,


Mr & Mrs Constable.

Erith, Kent 2008



Dear Potters,


The Purpose of this letter is to thank all the staff from Potters Kitchens & bathrooms for the fantastic work they did recently at my home, whilst installing my new bathroom.

The experience from start to finish instilled a great deal of confidence in me that I had chosen the right company to do the job. I met with Melvyn initially to discuss the project and explained the budget that I was looking to work within. He listened to my requirements and took responsibility for the whole project.

Throughout the process I was treated extremely well by the friendly & courteous workmen, who made every effort to ensure that they caused as little disruption as possible and the end product was far beyond my expectations.

I would happily and with great enthusiasm recommend the service provided by Potter to my friends & family and hope to have reason to call on them for future projects.




Rus Rogers

New Ash Green 2009


Dear Melvyn,

Just a short note to thank you for our beautiful new kitchen.

From start to finish the service and appliances we received was of the highest standard and what a great bunch of guys who were friendly, polite and always left the premises as clean and tidy as possible and most importantly you could leave them to get on with it.

Once again thank you all very much and of course Val who was always very helpful we we called the showroom.

Yours Truly,


Mr & Mrs Leader

Fleet Estate, Dartford, 2009


Dear Melvyn,

Please find enclosed balance for works on our kitchen.

We would like to add that we are very pleased with the works carried out by Pat & yourself which we found to be to a very high standard.


Thanks again,


Eric & Anne Verrell

Dartford, 2009


Dear Melvyn,

Just a small note but a very big thank you for all your hard work, help & advice on our new kitchen, we are thrilled to bits with the result.

Thanks Again,


Chris & Steve Sutherland

Riverview Park, 2010


Dear Melvyn,

Following on from the complete re-fitting of our kitchen, I find the absolute need to congratulate you and your team on a first class job.In all aspects of the work your men have excelled by creating a top quality finish,I consider,Could not be surpassed.

All trades have worked well together and liased with each other to maintain a smooth work flow,with the primary consideration being given to Jacqui and her need to do the very best for both of us while the work was in progress. Top marks to all of them for suceeding in that area.

From your young trainee upwards,I have high praise to give each one of the. Their tasks were not always easy but were carried out with the utmost thought and planning. The finished result is the best testament to the judgement that anybody might make concerning this work. I will deliberately not single any of your men out for the highest praise. They are all as good as each other in their own ways and with their specific skills.

Please feel free to invite any potential customer to inspect this work. I consider they could only really make positive comments as a result.

Finally I must also congratulate your men on the way they left the site each evening. All rubbish was cleared each day and removed from site. The kitchen was left in a most acceptably clean state each day under very difficult and grubby circumstances. The pain we bore was well worth the great gain we have achieved. In fact the pain was an easy cross to bear and hardly worth mentioning!!

Jacqui and I now look forward to th excitment of figurng out all the new whistles and bells that are largely a result of keen thought and consideration for a clients needs.

Thanks again Melvyn!

Yours Most sincerely

Frank Midwinter.

Istead Rise


If you would like to see your letter featured here call now 01474 331280 and arrange for your dream kitchen, bedroom or bathroom to be installed by Potters.